CX agency Lavender appoints ex-Wunderman ECD Anna Karena to chief creative officer role

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Lavender_Anna Karena (1).jpgCX agency Lavender has today announced that Anna Karena will assume the position of chief creative officer.

She will succeed Marco Eychenne, ECD, who left in October this year. As chief creative officer, Karena will take responsibility for directing CX Lavender’s overall customer experience design. Karena will work with ECD, Ryan Stubna and head of experience design, Mitch Seeto.

A highly awarded and globally experienced creative leader, Karena returns to CX agency Lavender following three years at Wunderman as ECD.

Says Karena: “I’m honoured and excited to lead the CX Lavender creative and design teams. The commitment of everyone in this company to the customer and its clients, is extraordinary and it is what makes this organisation very special.

“The most creative businesses in the world are no longer agencies – and creativity is no longer something that can exist in just one department. This role will be to draw everyone with all their diverse talents – clients included – into the CX Lavender creative-solving formula.

“Ideas are not things that live in the ether, they’re inside people. And the way they ignite, is when different kinds of people – who are cognitively diverse – collaborate.”

Says Will Lavender, chairman, CX agency Lavender: “Anna is wise and calm and she truly understands who we are as a company. She was a founding team member back when we started the company and we’re so happy to have her back in our midst.”

CX agency Lavender is celebrating 20 years as Australia’s longest standing independent agency.