Bray: Let’s stop the anonymous slagging

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PETER-BRAY-web.jpgPeter Bray, GM and director of digital at The Brand Shop, Sydney believes every agency does some great and some average work to various degrees; “But we all try to do work that we are proud of. That’s why we sometimesput work out there to be scrutinized. However, this doesn’t then givepeople a green light to savage it.”

There are very few ads that I vehemently dislike. There are also very few ads that I really love. But most ads I see on Campaign Brief and other blogs I can usually take something from, whether it is information about the brand, a bit of inspiration or a “watch out”. I’m open to learning as much as I can from others, and encourage those around me to do the same.

My basic assumption, however, is that because an ad has been producedby a professional agency, and had the approval from the client, thenthe end result must be doing something right. Therefore, withoutknowing the practical rationale behind the ad, for me to have a strongopinion about whether it is great advertising would be kind ofarrogant. There is a reason that awards shows ask for information aboutwhy an ad was created: they are rarely judged on end product alone.

So as someone who enjoys watching the work that our industry creates, Iam stunned at the level of vitriol stemming from some people’s commentsin both this blog and others. I don’t know whether it is something thatis peculiar to advertising, but certainly there is a far higher levelof support for other people’s work in the purely digital agency worldthan there is in the “integrated” environment.

For some reason, the ad industry seems to have a disproportionatenumber of people that seem to enjoy putting down other people’s work.However, I am hoping that it isn’t that there are more negative people,it may just be that there are more negative people that feel the needto be heard.

Many commenters are not simply critiquing work, but often attackingindividuals, agencies and agency groups. Shallow, anonymous comments,like schoolboys in the yard trying to outdo each other. Critique servesa purpose, but most of what is served up is just plain tripe.

Whether it is instigated by envy or personal issues I don’t know, butso much work gets savaged like the fate of the earth depends on it.Advertising as a profession is an indulgence. There are far moreimportant things in life. Sometimes we come across an idea that canchange society, but this is the exception not the rule. That’s not tosay we should be passionate. I would love to see far more passion, butmisdirected passion ends only in disappointment and angst.

The net effect of vehemently negative comments isn’t that the agency inquestion looks bad, as we all know how much gravitas anonymous commentshave. It just makes the industry in general look like a joke, anddiscourages many people from entering such an at times snarkyprofession.

Judging from the comments on various blog sites, there are a lot ofpeople who verge on obsessive when it comes to following industry news.I just don’t get why people would feel the need to attack any work thatis hitting the industry press, let alone the agency. To say that thereare good and bad agency brands is to trivialize what makes up anagency. Every agency does some great and some average work to variousdegrees. But we all try to do work that we are proud of. That’s why wesometimes put work out there to be scrutinized. However, this doesn’tthen give people a green light to savage it. But some people’s realcharacters tend to shine through.

To think that we are able to judge the end work on the basis of a pressrelease or the creative seems plain crazy to me. As outsiders, what docommenters know about the process that was involved in creating thework? Did they see the brief? No. Did they see the business strategy?No. Did they know the personalities involved? No.

In this climate, actually producing work that is aired publicly in anychannel and has been approved by clients should be applauded. Manypeople want to do award winning work, but at the end of the day allthat matter is whether the work works, and whether the client happy.

Our opinions on production values, creativity etc are just that, and everyone knows the saying about opinions.

If I was a client and I knew that people in my agency were even capableof writing some of the comments we see, I would run a mile. And assomeone heading up an agency, those same commenters would be welcome toleave by the nearest exit. At the end of the day, everyone is trying todo his or her best. And even if you may think someone’s best isn’t goodenough, what does slamming them or their work really achieve?

I am a firm believer that at the end of the day, nice guys win.Critique work fervently, but do it in a way that challenges your ownmethod of analysis, which in turn hopefully improves your work as wellas theirs.

Build, don’t destroy.